In every group of staff, there is always a person or group of people that seem to be the cause of conflict within the team. Before we get to shouting, let us take a step back and look at the whole picture, as there are usually two sides to every story.
This course will look at the policies and procedures you should have in place and the process and techniques you should adhere to resolve conflict.
The learning objectives for this course are as follows:
This course ensures your practice is in line with the requirements of the Childcare Act 2006 (the Act), as amended by the Children and Families Act 2014. It will also support your continuous professional development and enable you to keep well informed and up-to-date with current practice.
Should you wish to discuss your training needs based on the children in your care, please call 0800 774 787.
This course has been sent to you via an insta-link. To access additional free training please click on the link below to be directed to your dedicated website to sign up for free.