Improving outcomes for young people is our priority
Please use the form below to contact us to discuss any ideas, suggestions or requirements
The Training Hub will not share your data with any other third party. We will, from time to time, contact you about our service and any changes or additions to your e-learning courses.
We take your privacy extremely seriously and will never sell lists or email addresses.
By visiting and using The Training Hub http://thetraininghub.co.uk/ and associated companies, mobile sites, and/or applications (together, the “Site”), registering to use our services offered through the Site, or providing your personal information to us at our corporate events (the “Services”), you understand that you will be subject to the terms set forth in this notice (“Privacy Notice”).
This Privacy Notice describes how we collect information about you, what we do with that information, and also what controls you have over that information in relation to your use of our Site and Services. Your information will be held and managed by The Training Hub and associated companies, acting either as a data controller, or if you are a customer or end user of The Training Hub and associated companies and affiliates, as a data processor. Throughout this Privacy Notice, we use ‘plain English’ summaries which are intended to give you guidance about what each section is about.
How we collect your information:
This section gives you more information about what information we collect about you and how we collect it, whether we collect it directly from you or other sources.
When using our Site or the Services, we may collect and process the following information about you:
Information provided directly by you
How we use your information:
Information is collected for the purposes stated in this Privacy Notice and will not be further processed in a manner that is incompatible with those purposes.
We will collect and use your information as described in this Privacy Notice and as permitted by applicable laws, including in circumstances where it is necessary: (i) to provide or fulfil Services requested by or for you; (ii) for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into such a contract; (iii) for compliance with a legal obligation to which we are a subject; (iv) to pursue our legitimate interests; or (v) where you have given us your express consent.
We collect and use your information for the following purposes:
Sharing your information:
You have the right to know who we share your information with.
We may share your information with:
Public Forums, Refer a Friend, and Customer Testimonials
We may provide bulletin boards, blogs, or chat rooms through the Services. Any information you submit in such a forum may be read, collected, or used by others who visit these forums. We are not responsible for the information you choose to submit in these forums. We are not responsible for the privacy policies or the content of such sites.
You may elect to use our referral program to inform friends about the Services. When using the referral program, The Training Hub and associated companies request the friend’s name and email address. The Training Hub and associated companies will automatically send the friend a one-time email inviting him or her to visit The Training Hub and associated company websites. The Training Hub and associated companies do not store this information. The Training Hub and associated companies post a list of customers and testimonials on The Training Hub and associated company websites that contain information such as the names and titles. The Training Hub and associated companies obtain the consent of the individuals concerned prior to posting such information or testimonials.
The security of your information is important to us. This section describes the basics of the types of measures we put in place to protect your information.
We have appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access and maintain data security of, and to use correctly, the information we collect online. These safeguards vary based on the sensitivity of the information that we collect and store. We have implemented procedures designed to limit the dissemination of your information to only such designated staff as are reasonably necessary to carry out the stated purposes we have communicated to you.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your data transmitted to our website and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
This section explains how long we will retain your personal information for following termination of our commercial relationship and the reasons for retention.
We will only keep your information as long as it remains necessary for the identified purpose(s) for which it was originally collected and for up to eight (8) years afterwards or otherwise permitted by local laws, or as required for our business operations or by applicable laws.
We may need to retain certain personal information even once a customer account has been closed or deleted to enforce our terms, for fraud prevention, to identify, issue or resolve legal claims and/or for proper record keeping purposes. We may also retain a record of any stated objection by you to receiving our updates for the purpose of ensuring we can continue to respect your wishes and not contact you further. For example, if you request to stop receiving emails from us, we will retain your email address for use on an email “suppression list” to ensure you do not receive further emails, as requested.
All retained information will remain subject to the terms of this Privacy Notice. If you request that your name be removed from our databases, it may not be possible to completely delete all your information due to legal constraints.
This section provides details about your rights in relation to your personal information. You may ask us to:
If you remain unhappy with a response you receive you can also refer the matter to your data protection supervisory authority (see https://ico.org.uk/concerns/ )
The Site or Services may contain links to third-party websites. We are not responsible for the privacy practices or the content of those third-party websites. Any information you provide via those services is subject to the applicable third-party privacy policies and is not covered by this Data Use Notice.
Our Sites and Services do not target and are not intended to attract children under the age of 13. The Training Hub and associated companies do not knowingly solicit personal information from children under the age of 13. Should we learn or be notified that we have collected information from users under the age of 13, we will immediately delete such personal information. If you are under 13 in your country of residence, please ask your parent or guardian to provide their information for you.
You may review and update certain user profile information by logging in, as applicable, to the relevant portions of the Site or Services where such information may be updated, or by contacting email@example.com.
The Training Hub and associated companies reserve the right to change this Data Use Notice from time to time. Please check this page periodically for changes. If we make any material changes to this Privacy Notice, we will notify you before they take effect either through the Site or by sending you a notification. Any such material changes will only apply to personal information collected after the revised Privacy Notice took effect.
Have additional privacy questions or need further info? This section is about how to contact us. If you have any questions, comments, or concerns regarding this Privacy Notice or The Training Hub’s privacy practices, they may be submitted via email to firstname.lastname@example.org, or in writing by addressing your inquiries to:
The Training Hub
35 Whitworth Street West